Upgrade to ISO 9001:2008
ERT, Inc. received its initial ISO 9001:2000 certification in August 2008.
In August 2009 ERT, Inc. successfully completed the upgrade to ISO 9001:2008.
Our Quality Manual details the processes of the organization. This document, along with subsequent procedures, work instructions, and forms is located on our intranet under the Quality Management System (QMS).
Our Quality Policy states:
ERT, Inc. is committed to customer satisfaction. To ensure the highest quality service to our customers, the senior management of ERT will:
- Enhance customer satisfaction by complying with customer requirements
- Review our QMS for effectiveness, suitability, and continuous improvement
- Communicate to our employees to ensure a thorough understanding of our QMS
ERT’s QMS scope is:
Provide a solid infrastructure to supply management, engineering, scientific, and technical support services to federal, state, and commercial customers.