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Information Technology SupportERT's Information Technology services form the essential infrastructure for mission programs across the Government. |
- Cloud Services: ERT, as a provider-agnostic integrator, can deliver large-scale, compliant cloud solutions to your agency quickly and based on real world experience. ERT delivered the largest Federal email migration to the cloud in an aggressive six-month schedule and budget with the successful launch of NOAA's 25,000 users to Google Apps for Government in late 2011. This transformative expertise encompasses the technical, and security aspects of cloud migrations, as well as management of the organizational change that accompanies cloud services. ERT developed a FISMA (soon to be FedRAMP)-compliant Hybrid SaaS/IaaS for NOAA to meet their specific requirements.
- Chief Information Officer Support:ERT capabilities include a range of services that enable effective CIO organizations. Our support services include enterprise architecture (EA), governance and change management (both technical and organizational), strategic planning, Capital Planning and Investment Control (CPIC) compliance, as well as portfolio management and Project Management Office (PMO) services.
- IT Security: ERT provides the full spectrum of IT security services, from security planning to security penetration testing. ERT is one of the few companies that has delivered FISMA-compliant hybrid cloud services. The drive to the cloud adds significant complexity to security architecture, monitoring, reporting, auditing and compliance, and ERT is at the forefront of that new requirement. FedRAMP will also significantly change the security landscape for SaaS/IaaS systems. Find out more about our IT Cybersecurity Solutions.
- Software Design & Engineering: ERT delivers both mission and back-office-oriented systems architecture and design. As a company founded on supporting science, we can deliver systems and services that meet mission needs in a Federal-centric world. Our approach to delivering systems from research to operations includes a variety of methodologies and tools, each of which has advantages and strengths. ERT brings the technical experience and domain knowledge to efficiently and securely apply technologies and methods such as service-oriented architectures (SOAs), web services, Agile methods, and Cloud.
- Help Desk and Desktop Management: ERT provides outstanding customer care and help desk support to our government clients. ERT has a very strong track record for the creation of support desks, transitioning of help desks, and the consolidation, transformation and/or optimization of help desks into service desks. Due to ERT's understanding of science and the services needed to support it, we are able to optimize support functions tailored more closely to mission needs than companies that are only IT-focused. Understanding the critical and oftentimes sensitive needs in support of scientific missions and the financial pressure on those missions is core to ERT's ability to provide more than just ITIL-oriented support. This understanding enables ERT to deliver efficient support that meets the needs of the science-oriented community.
- Systems Administration & Data Center Support: ERT's system administration spans hands-on optimized hardware-based services to cloud-oriented services, and the hybrid solutions that bridge the two. The use of ITIL and good configuration management is merely a foundation to solid systems administration for ERT. ERT has deep understanding of current trends in data center consolidation, optimization and the most effective options to squeeze as many cycles out of every watt and square foot available. We also support high performance computing, parallel systems, network storage and specialized data acquisition and laboratory computers.
