ERT Awarded Esri Technical Support Services Contract

The National Oceanic and Atmospheric Administration (NOAA) has a significant number of Geographic Information Service (GIS) users across the agency using a range of software applications. These critical mapping software and services are used to meet NOAA’s operational and mission requirements for geospatial data creation and analysis, GIS mapping activities, decision-support tool development, and managing operational system applications.


Under this contract, ERT will support the development and implementation of an Esri GIS Agency Central Support (ACS) function—to be called NOAA Esri Central Support (NECS)—capable of providing Tier 1 GIS Help Desk Support to NOAA users. Once implemented, ERT will provide a range of program management, technical support, and coordination functions for NOAA staff. Contract staff will work under the direction of the NOAA Geospatial Information Officer (GIO) and coordinate closely with other NOAA federal staff, contractors, and partners.


This new task order—bid under our NOAALink contract—has a 1-year period of performance with two option years.